| On Friday, (Nov 3rd 2006) I received an e-mail which looked
like it was sent from eBay. They were asking me to pay them what I owed.
It seemed a little odd to me. I did not think I owed them anything, but it
looked like I did. What should I do?
» Look carefully at the e-mail that was
sent. I saw some things that made me suspicious - see the warning flags
below:
E-mail from eBay?
From: "eBay"<payment@ebay.cn>
Subject: eBay Payment Reminder - Action Required
Date: Thu, 2 Nov 2006 13:46:27 +0100
eBay sent this message to all sellers
with payments due
|
Warning Flags:
The eBay e-mail should come from someone@eBay.com
not someone@ebay.cn
eBay always sends to your eBay-name, never to "all
sellers". Read the eBay security bulletins about this and on
how to remain a safe seller.
|
|
Your eBay account has fees due and requires you
action.
Learn more.
Please pay your eBay fees today
|
‹- Error in use of
English.
‹- Clicking on the "Learn
More" underlined link will take you to a bogus web site.
Check this out! Rest your cursor over top of the "Learn
More" text and check out the bottom left of your browser
window: Not "www.eBay.com" |
|
Dear seller:
Please be advised that your eBay fees of $13.20 are now due. These
fees result from listing items on eBay or using related services
(ID verify, Stores, etc).
To prevent any disruption in your
ability to sell on eBay,
please pay your eBay fees by following these steps:
- Log on to http://www.ebay.com.de/
- Click the 'My eBay' tab at the top of the page and sign in
- On the sidebar under the 'My Account' section, click the
'Seller
Account' link
- Select a method to pay your eBay fees
Paying your eBay fees automatically each month from your PayPal
account,
credit card or bank account is the fastest and easiest way to pay.
Please
follow the same instructions as above to select an automatic
payment
method.
If you have already paid this amount, please disregard this
message.
Thank you,
eBay Inc.
|
‹- eBay should know who you
are. eBay does not send out an e-mail unless it is addressed to
your eBay-user name.
‹- $13.20 is a small amount - May
people might just follow the procedure to pay this rather than
take the trouble to investigate.
‹- Oh dear! I have now been
threatened if I do not comply with this e-mail
‹- Again, if you click on this
underlined link you will not go to www.eBay.com. Instead
you will be taken to the spoofer's web site This will look just
like eBay, and you will be asked for personal information like
your eBay name, your credit card number or PayPal ID and password.
|
» To verify my suspicions, I went to the
eBay web site. I did not click on any of the links provided in the e-mail,
but instead I typed in the eBay web site name myself - "www.ebay.com".
When I got there, I looked carefully at the log-on screen and the address
shown in my browser's address window, and I was in fact at "www.ebay.com.xxx"*.
Only then did I provide the required password. I then checked my pending
eBay messages: There was nothing about payment. I checked my account
balance: It was $0.
» I looked to see if eBay provided a
e-mail address for me to forward the above bogus e-mail message. No, but
there is a fair amount of warnings and instruction about the issue of
"spoofing".
* The actual address begins with "https://signin.ebay.com/ws/eBayISAPI.dll?SignIn&co_partnerId=2..."
.
There are two things to note about the address:
| 1 |
https:// |
The "s" in https means it is a secure
site, and transmissions to and from you are encrypted. Any web
site that asks you to sign in should start with
"https://" and not just "http://:. |
| 2 |
xxxxx.ebay.com/... |
"ebay.com" is in the second and third
positions of the web address xxxxx.ebay.com/anything and
there is a slash immediately following the ".com". That
means it really is the eBay.com web site. If it was xxxxx.ebay.com.ru/anything
that's a Russian web site trying to look like the eBay web site. |
|